My daughter paid for 20 lessons and test costing £667 . She never got a contract as he said he forgot to send it . He also made her pay by bank transfer as he said he didn't like paying paypal or for cards which he advertises you can pay by on his website. The last 2 days he has turned up with another pupil who my daughter has to take home 28 miles away. Today after her second set of lessons she came home in tears as he had called her a spastic and that he can tell she has a disability as she is so bad. So my daughter has said she no longer wants any lessons as she is so upset. She has had 5 1/2 hours with him which he is calling 7 sessions. And that she also has to pay for the next days 4 lessons. He has told her she will get £250 back and that his lessons are only 45 mins not an hour. What can she do.